How do I make an appointment?
The first step is to call us on 01420 540274 or fill in the form below. We always try to respond to contact form messages within the day.
Our helpful and friendly practice administration staff will ask you some initial questions about what you would like help with and which location or locations you could come to. They will also talk with you about which of our psychologists will be most appropriate and their availability.
Once you have decided who you’d like to see we will arrange a suitable time for you to talk to each other. Ideally this will be within a day or two. This is a great opportunity to ask any questions or address concerns that you may have before making an appointment.
We know that it is not always easy to get to the point of making the decision to contact someone for help. Louisa and Janet are there to help you through the process of finding the right person to speak to.
You will be asked for some personal details during this process. All information shared with us will always be treated in the strictest confidence. Needless to say, all our people are registered with the Information Commissioner’s Office (ICO) under the Data Protection Act (1998).
What happens next? The initial assessment appointment
The next step is to meet with your Psychologist or Psychotherapist for an initial consultation or assessment. You should usually allow around an hour to an hour and a half.
The purpose of this session is for you to be able to explain what you would like help with, ask questions, provide some background history and define your goals for therapy. We also discuss the most effective course of therapy, how it would work, what you can expect from us and what would be expected of you.
At the initial assessment we will be able to give you a more accurate idea of the duration and cost of your therapy.