What to expect
The first step is to call us on 02381 661 208 or fill in the form below. We aim to respond to contact form messages within the day. Our helpful and friendly practice administration staff will ask you some initial questions about what you would like help with and which location or locations you could come to. They will also talk with you about which of our psychotherapists will be most appropriate and their availability.
Once you have decided who you’d like to see you will be contact by your therapist. Ideally this will be within a day or two. This is a great opportunity to ask any questions or address concerns that you may have before making an appointment.
We know that it is not always easy to get to the point of making the decision to contact someone for help. Louisa and Janet are there to help you through the process of finding the right person to speak to.
You will be asked for some personal details during this process. All information shared with us will always be treated in the strictest confidence. Needless to say, all our people are registered with the Information Commissioner’s Office (ICO) under the Data Protection Act (1998).
The next step is to meet with your Psychotherapist or Counsellor for an initial consultation or assessment. You should usually allow around an hour to an hour and a half. The purpose of this session is for you to be able to explain what you would like help with, ask questions, provide some background history and define your goals for therapy. We also discuss the most effective course of therapy, how it would work, what you can expect from us and what would be expected of you.
At the initial assessment we will be able to give you a more accurate idea of the duration and cost of your therapy.
If you choose to go ahead, you will then have 55 minute appointments every week (or two weeks – depending on your personal needs) with your therapist.
We welcome referrals from other professionals, however, you don’t require one to see one of our Psychotherapists.
The consultation is confidential. There are certain situations where information may need to be shared without your consent – if the doctor is concerned that you or someone else’s life is at risk but these situations are rare and every attempt will be made to abide by your wishes with regards to confidentiality. Your therapist will also keep you informed of the outcomes of any conversations that are held between themselves and any other professional about you.
You will be asked at the outset of therapy whether you would like anyone to be informed of the progress of your therapy. This might be your GP, another therapist or psychiatrist if you are already seeing one, certain members of your family or no-one if that is your wish.
Psychotherapists, Counsellors and Psychologists are unable to prescribe medication. However, they are always open to working collaboratively with a GP or Psychiatrist if you feel you would like to continue or begin a course of medication.